Terms & Conditions

Last Updated: September 21, 2026

Welcome to BDCart24. These Terms & Conditions govern your use of our website, bdcart24.com, and your purchase of products through our online store.

By accessing or using our website and placing an order, you agree to these Terms & Conditions. Please read them carefully before using our services.

1. About BDCart24

BDCart24 is an online shopping platform that allows customers to browse products and place orders through our website.

We reserve the right to update, modify, add, or remove products, services, prices, and website features at any time.

2. Using Our Website

When using BDCart24, you agree to:

  • Provide accurate and complete information when placing an order.

  • Provide a valid name, phone number, and delivery address.

  • Use the website only for lawful purposes.

  • Not attempt to interfere with or damage the website or its services.

  • Not use the website for fraudulent, abusive, or unauthorized activities.

  • Not submit false or misleading information.

We reserve the right to restrict or refuse access to the website or cancel orders where we reasonably believe there has been misuse, fraud, or violation of these terms.

3. Products and Product Information

We make reasonable efforts to ensure that product information, descriptions, images, specifications, and prices displayed on our website are accurate.

However:

  • Product colors may appear slightly different depending on your device or screen.

  • Product images may sometimes be for illustrative purposes.

  • Product specifications may change where applicable.

  • Availability may change without prior notice.

If there is a significant error in product information or pricing, we may contact you before processing the order or cancel the affected order.

4. Product Availability

All products are subject to availability.

A product being displayed on our website does not always guarantee that it will remain available until an order is processed.

If a product becomes unavailable after you place an order, we may contact you to provide an alternative solution or cancel the affected product or order.

5. Prices

All product prices displayed on BDCart24 are subject to change without prior notice.

The final price applicable to your order will be the price shown during the applicable order process, subject to correction of obvious pricing or technical errors.

Additional charges, such as delivery charges, may apply depending on the order and delivery location.

6. Placing an Order

When you place an order through BDCart24, you are making a request to purchase the selected products.

After receiving your order, we may contact you using the phone number, email address, or other contact information you provided to verify or confirm the order.

An order may be cancelled or declined if:

  • The product is unavailable.

  • The provided information is incomplete or incorrect.

  • We are unable to verify the order.

  • There is an obvious pricing or product information error.

  • We reasonably suspect fraudulent or unauthorized activity.

  • Delivery to the specified location is not possible.

7. Order Confirmation

Receiving an order confirmation does not necessarily mean that the order has been finally accepted.

BDCart24 may verify the order before processing and dispatching it.

We may contact you to confirm details such as:

  • Customer name

  • Phone number

  • Delivery address

  • Product quantity

  • Payment method

  • Order amount

8. Payment

Customers may pay using the payment methods made available by BDCart24 at the time of purchase.

Payment availability may vary depending on the product, order, location, or payment service.

Where payment is processed through a third-party payment provider, the provider’s own terms and policies may also apply.

BDCart24 does not control the internal processing systems of third-party payment providers.

9. Delivery

We will make reasonable efforts to deliver orders to the address provided by the customer.

Delivery time may vary depending on:

  • Delivery location

  • Product availability

  • Courier or delivery partner

  • Weather or other unforeseen circumstances

  • Public holidays

  • Other circumstances outside our reasonable control

Customers are responsible for providing an accurate and complete delivery address and a reachable phone number.

If incorrect information provided by the customer causes a delivery problem, additional delivery arrangements or charges may apply where applicable.

10. Order Cancellation

Customers may request cancellation of an order by contacting BDCart24 as soon as possible.

Cancellation may not be possible once an order has been processed, dispatched, or handed over to a delivery partner.

If an order has already been paid for, any applicable refund will be handled according to our Returns & Refund Policy.

11. Returns, Replacements and Refunds

Returns, replacements, and refunds are governed by our Returns & Refund Policy.

Customers should review that policy before placing an order.

Where a return or refund request is made, BDCart24 may require information such as the order number, product details, photographs, videos, or other relevant information to assess the request.

12. Customer Responsibilities

Customers are responsible for:

  • Providing correct order information.

  • Providing an accurate delivery address.

  • Providing a working phone number.

  • Being available to receive the order or making appropriate arrangements.

  • Checking products after delivery.

  • Following applicable product instructions and safety information.

  • Keeping order information and account credentials secure, where applicable.

13. Promotions and Discounts

BDCart24 may offer discounts, promotional campaigns, coupons, or special offers from time to time.

Promotions may have additional terms, eligibility requirements, validity periods, product restrictions, or quantity limits.

Unless otherwise stated, promotional offers cannot be combined or transferred.

BDCart24 reserves the right to modify or discontinue promotions where permitted.

14. Intellectual Property

Unless otherwise stated, content on the BDCart24 website, including:

  • Logos

  • Website design

  • Text

  • Product descriptions

  • Graphics

  • Images

  • Website layout

  • Other original content

is owned by or licensed to BDCart24 or the respective rights holder.

You may not reproduce, copy, modify, distribute, sell, or commercially exploit our website content without appropriate authorization.

15. Third-Party Services

BDCart24 may use third-party services for functions such as:

  • Payment processing

  • Delivery

  • Website hosting

  • Analytics

  • Communication

  • Customer support

These third-party services may have their own terms and privacy policies.

BDCart24 is not responsible for policies or practices that are outside our reasonable control.

16. Website Availability

We aim to keep our website available and functioning properly, but we do not guarantee that the website will always be:

  • Available without interruption

  • Free from technical errors

  • Free from viruses or other harmful components

  • Compatible with every device or browser

We may temporarily suspend or modify website services for maintenance, security, upgrades, or other operational reasons.

17. Limitation of Liability

BDCart24 will take reasonable steps to provide accurate information and reliable services.

However, to the extent permitted by applicable law, BDCart24 will not be responsible for losses caused by circumstances outside our reasonable control, including delivery delays, technical failures, third-party service interruptions, natural disasters, or other unforeseen events.

Nothing in these Terms & Conditions is intended to exclude or limit any rights or protections that cannot legally be excluded under applicable law.

18. Privacy

Your use of BDCart24 is also subject to our Privacy Policy, which explains how we collect, use, store, and protect personal information.

By using our website, you acknowledge that you have reviewed our Privacy Policy.

19. Changes to These Terms

BDCart24 may update these Terms & Conditions from time to time.

Changes will become effective when the updated version is published on this page.

We recommend reviewing this page periodically to stay informed about the terms applicable to your use of our website.

20. Applicable Law

These Terms & Conditions shall be interpreted and applied in accordance with the applicable laws of Bangladesh.

Any consumer rights or protections provided by applicable Bangladeshi law will remain unaffected by these Terms & Conditions.

21. Contact Us

If you have any questions regarding these Terms & Conditions, please contact us:

BDCart24

Website: https://bdcart24.com/

Email: info@bdcart24.com

Phone: [Your Customer Support Number]

Business Address: [Your Business Address]